Texas Success Center
1304 San Antonio Street
Austin, Texas 78701
As vice president of the Texas Success Center, housed at the Texas Association of Community Colleges (TACC), Cynthia Ferrell supports the implementation and scaling of student success strategies and policies for the 50 community college districts in Texas.
Prior to joining the Texas Success Center, Cynthia served as director of Student Success Initiatives at the University of Texas at Austin, as well as national director of leadership coaching for Achieving the Dream, director of the Board of Trustees Institute, director of Gulf Coast Partners Achieving Student Success, and UT director of the Governance Institute for Student Success. In these roles, she provided training and ongoing support for community college trustees, chancellors, presidents, and leadership teams to implement data-informed policies and practices to improve the success of all students.
Formerly the director of the Texas Developmental Education State Policy Initiative, Cynthia supported strategies jointly developed by TACC and the Texas Higher Education Coordinating Board (THECB) to scale successful innovations statewide and establish policy supports to improve developmental student success.
She earned a Ph.D. in higher educational administration from the Community College Leadership Program at The University of Texas at Austin.
As director of the Texas Success Center, Kristi Short supports the implementation of the Texas Pathways strategic plan, documents and reports the Center’s work, coordinates statewide convenings, and helps design the Center’s knowledge development and communications strategies.
Previously, Kristi served 12 years at Guilford Technical Community College in North Carolina as a faculty member, program coordinator, grant manager, and unit director. From 2012 to 2017, Kristi led the implementation of guided pathways at GTCC, the lead institution for Completion by Design in North Carolina. Kristi also managed articulation agreements for the college and served on the board of directors of the statewide College Transfer Program Association. At GTCC, Kristi established the Center for Academic Engagement, which unified tutoring, supplemental instruction, and student success courses, and expanded non-academic supports including an on-campus food pantry, transportation assistance, and emergency loans.
Kristi earned baccalaureate and master’s degrees in communication studies from the University of North Carolina at Greensboro and an education specialist degree in higher education and doctor of education degree in educational leadership from Appalachian State University.
As a project manager for the Texas Success Center, Johannah helps coordinate grant-funded initiatives promoting the Center’s mission as a statewide hub providing community colleges strategies to bolster student learning and success.
Prior to joining the Center, Johannah worked in higher education for eight years. As the Center Manager and Faculty Initiatives Lead at UT Austin’s Faculty Innovation Center, Johannah helped manage grants and programming for instructors seeking to improve the quality of their teaching and students’ learning. From 2007-2012, Johannah worked at UT Austin’s Center for Mexican American Studies, where she managed the Center’s budget and administrative operations.
Johannah earned a baccalaureate degree in Psychology from Brigham Young University and a master’s degree in Mexican American Studies from the University of Texas at Austin.